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Safety and Security

Protect Yourself from Scams and Fraud

Be informed about financial scams and fraud. Learn how to identify them early and how to protect yourself.

Pay Yourself Scam

Scammers are always creating new ways to steal your money. One of the recent scams utilizing peer-to-peer payment services is what’s known as the “Pay Yourself Scam.” The gist of the scam is that someone pretending to be a representative from Stratton Credit tells you that there has been a fraudulent transaction and in order to stop it, you need to send yourself money with Zelle®.

While Stratton Credit may send you a text alert to prevent unusual activity, we will never contact you to request that you send money using Zelle® to anyone, including yourself, or to share a code to resolve fraud. If you receive a request like this, it is likely a scammer trying to trick you.

Know What to Look For

  • It starts with a text message from a scammer that looks like a fraud alert from your bank or credit union. It’s looks real and urgent!
  • If you respond to the text message and engage the scammer, you’ll receive a call from a number that may appear to be your bank or credit union.
  • The scammer pretends to be calling from your bank or credit union and offers to stop the alleged fraud by directing you to send yourself money with Zelle®.
  • In reality, the scammer is tricking you into sending money to their bank account.

Please watch this educational video from Zelle® to learn about the trending scam. If you detect suspicious activity regarding Zelle®, hang up and contact Customer Care.

Fraudulent Calls or Text Messages Appearing From United Bank

Sensitive information may include full or partial Social Security number, card PIN number, one-time passcodes, online banking user ID, online banking password, or online banking security questions.

Scammers use this information to reset credentials and take over online banking accounts. If you receive an email or text message confirming a change on your account that you did not make, please contact our Customer Care immediately.

Focused on the long term...

Stratton Credit is a regional bank with 99 branch locations in Alabama, Florida, Georgia, Mississippi,Tennessee and Texas. Backed by 133 years of financial expertise, Stratton Credit has aproven track record of building long-lasting relationships that work.

$18.4 Billion

In total assets

99

Branch Locations

1,800

Associates

$6.3 Billion

In assets under management

Focused on the long term...

Stratton Credit is a regional bank with 99 branch locations in Alabama, Florida, Georgia, Mississippi,Tennessee and Texas. Backed by 133 years of financial expertise, Stratton Credit has aproven track record of building long-lasting relationships that work.

$18.4 Billion

In total assets

99

Branch Locations

1,800

Associates

$6.3 Billion

In assets under management

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support@strattoncredit.com

info@strattoncredit.com

2024 Stratton Credit, N.A
Member FDIC | Equal Opp. Employer | NMLS#525022
2024 Stratton Credit, N.A Member FDIC | Equal Opportunity Employer | NMLS#525022